Shipping times depend on your location. Domestic orders typically arrive within 3-5 business days, while international orders may take between 7-14 business days. We provide tracking information so you can monitor your package’s progress.

Once an order is processed, we aim to ship it out as quickly as possible. However, if you notice an issue with your order or need to make changes, please contact our customer service team immediately, and we’ll do our best to accommodate your request before the item ships.

Yes, we offer international shipping to most countries. Please check our shipping policies for specific details regarding shipping rates and delivery times to your location. Additional customs fees or taxes may apply depending on your country.

After your order is shipped, we will send you a tracking number via email. You can use this number to track your package through our carrier’s website or our order tracking system on the Souske website.

If your order is delayed, please reach out to our customer service team with your order number. We will investigate the issue and provide an update as soon as possible. Occasionally, shipping delays may occur due to weather or other unforeseen factors.

Creating an account is simple! Just click on the “Sign Up” button at the top right corner of our website, enter your name, email address, and create a password. You’ll then be able to enjoy personalized recommendations and faster checkouts.

No, you don’t need an account to make a purchase. However, creating an account allows for quicker checkout, access to order history, and exclusive offers. You can choose to check out as a guest if you prefer.

By creating an account, you’ll receive personalized product recommendations, early access to new arrivals and sales, and exclusive discounts. Additionally, your order history will be stored for easy reordering.

If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your email address, and we will send you instructions on how to reset your password and regain access to your account.

Yes, you can update your account details at any time by logging into your account and navigating to the “Account Settings” section. From there, you can modify your name, email, shipping address, and other preferences.